LunaSol™ Luxe Flip-Flops

If your product arrives damaged or in poor condition, you may initiate a return within 30 days of delivery. Return shipping costs are the responsibility of the customer; however, a partial refund of these costs may be issued upon completion of the return process.

🚚♻ Shipping Policy🛫📦

🛠️ Processing Time:

• Orders are usually processed within 1–3 business days after payment confirmation.
  
  
• During peak seasons or holidays, processing time may be extended slightly due to high demand.
  
  

🌍 Estimated Delivery Time:

Shipping times vary based on your location:

Region / Estimated Delivery

United States / 7–15 business days

Canada, Europe/ 10–20 business days

Australia, NZ / 10–20 business days

Asia / 7–15 business days

South America / 15–30 business days

Middle East, Africa / 15–30 business days

📦 Note: Delivery times are estimates and may vary depending on local postal services, customs, and unforeseen factors.

✈️ Tracking Information:

• Once your order ships, you'll receive a tracking number via email.
  
  
• You can track your package through our website or the carrier's tracking portal.
  
  

❗ Delays & Customs:

• Some countries may experience customs delays or additional duties/taxes. These are the buyer’s responsibility.
  
  

We are not responsible for delays caused by customs, natural disasters, or postal service disruptions.